Shipping Policy

Effective date: October 12, 2026

Nora’s Locs & Braids® currently accepts online product orders for delivery to eligible addresses in the United States. International checkout is not currently supported.

Processing and dispatch

Products may be ready-made or made to order. Contact us before ordering if you need the current processing estimate for a particular item. Processing time is separate from carrier transit time.

If an order cannot be shipped within a time stated at purchase, we will send a delay notice with a revised date and a way to agree to the delay or cancel the unshipped order for a prompt refund. If no shipping time is stated, we will ship within the period required by applicable law or seek consent to a delay.

Destinations and charges

Eligible destinations and any available shipping or processing charge are shown during checkout before the order is submitted.

Made-to-order and mixed orders

Made-to-order items begin after the order is accepted. If an order contains both ready-made and made-to-order items, we may hold the order until all items are ready unless we agree to split the shipment. We will disclose any additional charge before a split shipment is authorized.

Tracking and delivery estimates

Where tracking is available, it may be sent after dispatch. Carrier delivery estimates begin after dispatch and are not guaranteed processing times.

Delays, cancellation, and refunds

If we cannot dispatch within the promised time, we will notify the customer and provide a practical way to consent to the revised date or cancel for a prompt refund of the unshipped merchandise.

Lost, damaged, incorrect, or missing deliveries

Contact noraslocs@gmail.com promptly with the order number and relevant photographs where appropriate. We will investigate with the carrier and provide the remedy required by the circumstances and applicable rights.

Addresses and returned parcels

Check the delivery address before submitting an order. If an address correction is requested before dispatch, we will confirm whether it can be made. Additional postage caused by a customer-supplied incorrect address will be discussed before a parcel is resent, except where the business or carrier caused the error.

International orders

International checkout is not currently supported. If it is introduced later, eligible destinations and information about customs, duties, taxes, and import charges will be stated before purchase.

Contact

Nora’s Locs & Braids LLC
26 Syracuse Rd, Nashua, NH 03064
978-967-0957
noraslocs@gmail.com